State Farm® Insurance Agent Kevin Weltlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barbara Sunderhaus
August 14, 2024
5
out of
5
rating by Barbara Sunderhaus
"Experiencing being locked out of my car in our Florida 90 degree heat. My coverage card in the locked glove box. My daughter made the call to Kevin's office and was greeted and helped by Nancy his assistant. They made my rescue quick and took care of all the details promptly. I'm in the right place with this coverage and sales office. Job well done Kevin and Nancy."
We responded:
"Barbara, I’m so happy that Nancy was able to take good care of you. That experience is never fun. If you ever need anything just let us know. Thanks - Kevin"
Joseph Deluca
August 13, 2024
5
out of
5
rating by Joseph Deluca
"Jonathan (our sales rep) helped us with our two vehicle move from NJ to Florida. Very knowledgeable, kind and great customer service, all around great guy. Appreciate all the support from the State Farm staff here in Lake Wales, Florida. Made my move Belinda Burns very easy and calming for me. I was a nervous wreck. But Johnathan made me very comfortable and at ease. Thank you so much, Joseph Deluca and Belinda Burns 537 Towerwood Blvd Lake Wales, Florida 33859"
We responded:
"Welcome to Florida and our agency! I’m glad Jonathan made everything easy for you. If we can assist with anything else, just let us know. Thank you - Kevin"
Angel Barker
August 13, 2024
5
out of
5
rating by Angel Barker
"Kevin Weltlin of State Farm in Lake Wales Florida runs a great company fast service great people. Jonathan is the agent we was blessed to have he was so helpful to Curtis and I if need great people stop in and see these wonderful people."
We responded:
"Thank you Angel. We take pride in helping all of our clients. Have a great day! Kevin"
Jennifer Estrada
August 13, 2024
5
out of
5
rating by Jennifer Estrada
"Love this office very professional and nice people that work here"
We responded:
"Thank you!"
Ken H
August 13, 2024
1
out of
5
rating by Ken H
"Recently I renewed my auto insurance policy for another 6 months with this agency and I made numerous phone calls and a face book message just to get a paper copy of the new insurance card mailed to me two weeks after I first called. A response I got to the Facebook message from Kevin Whetlin said "Hi, thanks for contacting us. We've received your message and appreciate you reaching out." and yet nothing was done until I called yet again. An earlier response I got from an office worker was "We're sorry, but we ran out of postage stamps last week." That's some excuse given you can buy stamps at Publix 50 feet from their office. I'm sure Kevin will have another lame response to this review. They are masters of incompetence. ."
We responded:
"Hello Ken. I apologize for the delay in you receiving your ID cards. My team member indicated that he has mailed ID cards to you. If you don’t have them we will personally deliver them to you. We will also send you a gift card as a token of appreciation for your business. Once again, I apologize for your inconvenience. Sincerely- Kevin"
Isabella Cerqueira
July 22, 2024
5
out of
5
rating by Isabella Cerqueira
"Austin, Lee, and all the other staff has been extremely helpful with all my claims/inquiries. It's rare to see an insurance company remain as transparent and honest as they are. :)"
We responded:
"Isabella, thank you for your kind review. I have a very experienced team who is always happy to assist. We appreciate your business! Thanks - Kevin"
Anaishka Velez
March 26, 2024
5
out of
5
rating by Anaishka Velez
"Nancy Ayala was super helpful, customer service was great!"
We responded:
"Thank you Anaishka! We appreciate you and we are here to help any way we can. Thank you for your loyalty!"
Donna Harrington
March 18, 2024
5
out of
5
rating by Donna Harrington
"Dealt with Michelle and she was very helpful!!"
Trever Seckinger
February 21, 2024
5
out of
5
rating by Trever Seckinger
"We have used Kevin Weltlin and his team for years for all of our home, auto and life insurance needs. They are always so kind, helpful and professional. I Highly recommend him and his team to help protect you and your family."
We responded:
"Trever, it has been our pleasure to protect and service your family. Just let us know if we ever can help! We appreciate your business. Thanks-Kevin"
Kristy Barr
December 21, 2023
5
out of
5
rating by Kristy Barr
"Very friendly and knowledgeable group of people. They went above and beyond to help me find the right policy that was right for me and my lifestyle without breaking the bank. I highly recommend!"
We responded:
"Kristy, I’m happy my team could assist in helping you find the right policy for your needs. If we can ever help with anything else please let us know. Happy Holidays- Kevin"
JR Rivera
December 20, 2023
4
out of
5
rating by JR Rivera
"I have my policy with another agent but needed assistance with drive safe app so stopped in, awesome friendly staff able to assist me. Gracias 💯"
We responded:
"Thank you - glad we could help!"
Jonathan Ramirez
December 16, 2023
5
out of
5
rating by Jonathan Ramirez
"Staff is always professional and friendly when I call or stop by. Maria is knowledgeable and I always receive exceptional service from her and the rest of the staff!"
We responded:
"Jonathan, thank you for your kind review. Maria works hard at providing exceptional customer service to our clients. I wish you a very Merry Christmas! "
Edwin Lebron
December 13, 2023
5
out of
5
rating by Edwin Lebron
"Just have to say how amazing this staff is. Every time I call or walk in here, they are always very friendly and knowledgeable. Been with the company for a few years and I have never had any issues. Thank you so much for ur outstanding customer service. Merry Christmas and Happy New Year!"
We responded:
"We're very grateful for your business and loyalty, Edwin! Thank you for the terrific review. We look forward to working with you and serving your insurance needs for years to come! A Merry Christmas and Happy New Year to you as well. "
Keith Gonzalez
December 12, 2023
5
out of
5
rating by Keith Gonzalez
"Great customer service! Nancy is always helpful and takes car of my auto insurance needs quickly and professionally."
We responded:
"Thanks Keith! Nancy is a tremendous asset to our agency. Merry Christmas to you and your family! "
Gabriela Ayala
November 3, 2023
5
out of
5
rating by Gabriela Ayala
"If you want a great agency to service your insurance needs, Kevin Weltlin’s agency is the place to be. You will receive great rates and remarkable customer service. They also have bilingual representatives which helped me out a bunch!!!"
We responded:
"Thank you Gabriela. I’m happy we have the right team to help you with all your needs. We appreciate you as well! "
Maria Cordero
November 3, 2023
5
out of
5
rating by Maria Cordero
"Great friendly service. Have been with them for many years"
We responded:
"We appreciate your loyalty! Always happy to help! Thank you"
Cindy Linamen
October 31, 2023
5
out of
5
rating by Cindy Linamen
"My experience with this office has been very good. Lee is very knowledgeable and always available when needed to meet my insurance needs! Kevin and his team are very efficient, provide great customer service and have great relationships with their customers."
We responded:
"Cindy, we certainly appreciate you and your business. I'm glad my team is responsive to your needs. If there is anything we can ever do, don't hesitate to ask. Have a great day! Kevin"
Mari Martinez
October 28, 2023
1
out of
5
rating by Mari Martinez
"No one picked up everytime I call"
We responded:
"Mari, if you tried today, I apologize we are closed on Saturdays. If this was during office hours - Monday thru Friday we do our very best to answer every incoming call. For those we cannot get to, we do have a voicemail system for the office and every team member. They are very good about returning calls in a timely manner. If there is anything I can help answer now - please email me at Kevin@Weltlin.com as I check emails on the weekends as well. You can also text the office at 863-676-6633. Again, sorry for your inconvenience. Sincerely, Kevin Weltlin"
Dean Meadows
September 6, 2023
5
out of
5
rating by Dean Meadows
"Kevin and his team (especially Nicole and Lee) are fantastic to work with. They absolutely take care of their clients with five star customer service."
We responded:
"Thanks for sharing Dean. Both Nicole and Lee do a fantastic job of taking care of our clients. I'm glad they could help you with your insurance needs. If there is anything we can ever do to help with auto / home / life / heath or anything else - just let me know. Thanks - Kevin"
Pamela Navarro
August 16, 2023
5
out of
5
rating by Pamela Navarro
"Chris was great"
We responded:
"Thank you for sharing. Chris has been with me for a long time and she is an expert at what she does. I'm glad she was helpful! Let us know if we can help you with anything else. Also, we would love any referrals you can offer - as we want to build our auto / home / life insurance business with clients like yourself. Thanks again! Kevin"
John Gahn
July 13, 2023
5
out of
5
rating by John Gahn
"We move to Florida, was with State Farm in KY and Michelle made the insurance move quick and easy. Great help and peace of mind"
We responded:
"Thank you John and welcome to Florida. I’m glad everything went smoothly- we are here to help with anything you may need. Thanks - Kevin"
Sheri Pearce
May 17, 2023
5
out of
5
rating by Sheri Pearce
"Excellent service with friendly and knowledgeable staff and Agent! Thank you! 🌟⭐️🌟⭐️🌟"
We responded:
"Hello Sheri. I'm happy we were able to you with your insurance needs. I thank you for sharing your experience with my team. We strive to provide exceptional customer service! If there is anything you need don't hesitate to reach out to us. Thank you - Kevin"
Gabriel Rivera
March 11, 2023
5
out of
5
rating by Gabriel Rivera
"Awesome insurance company nancy is the best."
We responded:
"Hello Mr. Rivera. Thank you for your kind review. Nancy is a blessing to have in my office. We appreciate you as well!"
Alex Rubi
March 8, 2023
5
out of
5
rating by Alex Rubi
"Great customer service from Maria! Always helps me with my insurance needs."
We responded:
"We’re so glad that you chose our State Farm office for your insurance needs, Alex. Maria is a wonderful team member and I’m pleased that she provided you the level of service you deserve. Let us know if we can provide any additional assistance. "
David Gotauco
December 16, 2022
5
out of
5
rating by David Gotauco
"The Best ! Customer Service is unreal ! Mr Kevin went above and beyond! Office was super clean ! Agents where so helpful! Thanks again State Farm !"
We responded:
"So glad to be of assistance - we appreciate your business!"